Good Access means Good Business

Eurobodalla Council's Disability Advisory Committee sponsors the Good Access means Good Business Award each year to encourage and recognise businesses to help build an inclusive community, where the participation and contribution of people with disability is welcomed, valued and respected.

 

Quality service is one of the most important things a small business can offer. To people with disability, receiving quality service makes a big difference to how they can participate in their community. 
 

Truly inclusive businesses are:

  • Physically accessible

  • Respectful

  • Helpful

  • Flexible

  • Responsive

  • Understanding

  • Offering employment opportunities to people with disability

  • Willing to go the extra mile to meet the needs of a person with disability

    If you are interested in learning more of what you can do to educate yourself and your staff of the needs of your less abled clients you might like to start with these two documents.


    Downloads for businesses 

  • Good Access means Good Business guide (727 KB)

  • Accessibility Checklist for Accommodation (508 KB)

    For further information, or to organise a referral or assessment;

     

  • Community Care Contact Centre

  • T: 02 4474 1300

  • E: contactcentre@eurocoast.nsw.gov.au

    Other good resource sites are Tourism Australia and TravAbility
    TravAbility is dedicated to Inclusive Tourism through education, advocacy, and by providing accessibility information for the world’s best travel destinations.

Many people hear the term Accessible Tourism and immediately conjure up images of people in wheelchairs.   Of course that’s part of it, but it’s actually only a fairly small part – around 7%.
 

For example, do you consider baby boomers or seniors to be part of your target market?  If the answer is yes, then you really need to be considering how your business can become part of the Accessible Tourism market.  According to the Australian Human Rights Commission, more than 50% of people over the age of 55 will have some sort of disability – whether they identify with it or not.
 

Accessible tourism is about making sure your business is accessible to everyone.  Seniors, people with disabilities, people with illness or temporary injuries, even families travelling with small children – they are all part of the Accessible Tourism market.
 

Inclusive Tourism can show you how you can take your existing assets, make them more accessible and reach out to the rapidly growing market that is Accessible Tourism.

It is time to understand that a traveler with a disability is not a risk management problem, but a customer who has the same desire as any other traveler -- to experience and participate in something they choose for themselves and for which they exchange valuable currency to do so.


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